Involves providing a variety of IT services. Assignments may include database administration, application programming, IT project management, systems administration, systems and process analysis, security, solution development and maintenance, business technical support or a combination of these and / or other IT functions.
Serves on the ITS Division's senior leadership team and participates with other ITS senior managers to establish strategic plans and objectives for the ITS Division.
- Developing strong customer relationships and a customer center organization
- Coaching product managers in Agile project management practices and Lean startup and thinking practices
- The development of highly skilled product managers who are responsible for building out agile product roadmaps
- Creating a data focused product management team that is intensely focused on measures, measuring overall value including usage growth, adoption, costs, satisfaction and operational support efficiency
- Strategic planning for the ITS product management group.
- Ensuring continually increasing service value through cost and risk reduction and/or capability increases.
- Providing leadership in the creation of new product/services and driving adoption of those product/services amongst ITS constituents.
Posted 9 months ago