Chief Product Officer

  • Santa Cruz, CA

Involves providing a variety of IT services. Assignments may include database administration, application programming, IT project management, systems administration, systems and process analysis, security, solution development and maintenance, business technical support or a combination of these and / or other IT functions.

Serves on the ITS Division's senior leadership team and participates with other ITS senior managers to establish strategic plans and objectives for the ITS Division.

Responsible for

- Developing strong customer relationships and a customer center organization

- Coaching product managers in Agile project management practices and Lean startup and thinking practices

- The development of highly skilled product managers who are responsible for building out agile product roadmaps

- Creating a data focused product management team that is intensely focused on measures, measuring overall value including usage growth, adoption, costs, satisfaction and operational support efficiency

- Strategic planning for the ITS product management group.

- Ensuring continually increasing service value through cost and risk reduction and/or capability increases.

- Providing leadership in the creation of new product/services and driving adoption of those product/services amongst ITS constituents. 

Posted 11 months ago